Customer Reviews
- MHAnonymous, Churchville, MDCustomer since Jan 2022
“So informative and helpful! Easy and smooth to make the switch over from previous insurer. ”
- MBAnonymous, Baldwin, MDCustomer since Oct 2016
“I like that I can always reach your office and that I can depend on getting the help I need. The Kaifer agency has been taking care of our insurance needs for at least 30 years or more and we have always been incredibly satisfied. The service has always been excellent. We wouldn’t change even if we were offered a lower price because it wouldn’t be worth it. Accessibility & service are very important to us and we get that at your office.”
- JDWestminster, MDCustomer since Mar 2021
“Anytime I call the office, and whatever I ask, change, etc., gets addressed right away. That’s what anyone wants in an insurance company–just get the job done. Debbie, in your office, has been very helpful, quick, knowledgeable and professional. Thank you!”
- EBAnonymous, Scaggsville, MDCustomer since Jul 2021
“Mark was very professional and responsive when handling all my insurance needs while I was in the process of searching for a new home. The Kaifer Insurance Group was able to save me money while creating a range of policies that matched or exceeded the coverage from my previous insurer. ”
- GGTimonium, MDCustomer since Oct 1989
“They’ve always been responsive and helpful for close to 30 years.”
- AMAnonymous, Ijamsville, MDCustomer since Nov 2012
“Personal attention and knowledge of history and needs.”
- SHBaltimore, MDCustomer since Jan 2022
“Mark was awesome to work with. I’m super happy with the level of service, the quality of the insurance, and the affordability of the whole process. My highest recommendations!”
- AKAnonymous, Lutherville, MDCustomer since Jul 2020
“Great, prompt customer service, always concerned about well being and always friendly and helpful. We’re very satisfied customers. ”
- SBArnold, MDCustomer since Jun 2014
“its nice to call and speak to a real person without having to wait for an hour or two! the service is top notch! we really feel like we are being taken care of”
- JBAnonymous, Freeland, MDCustomer since Jan 2017
“Each time I have a question about my policy or my coverage, your folks are always eager to respond in a very professional and complete manner.”
- SSAnonymous, Parkville, MDCustomer since Mar 2009
“Very friendly and professional. Great customer service. Simply the best!!”
- RSAnonymous, Owings Mills, MDCustomer since Jun 2012
“Extremely knowledgeable, supportive team. Everyone I interact with is so helpful.”
- KMAnonymous, Parkville, MDCustomer since Dec 2008
“Any question I’ve ever had has always been answered quickly and efficiently. The staff is super friendly and I’ve been with you guys since I was 16 and now I’m 42 🙂 I appreciate everything. ”
- KBAnonymous, White Hall, MDCustomer since Mar 2015
“The BIGGEST is the communication. Love it when your call is important no matter what the reason for the call is small or BIG. Thank you for always being there …KB”
- HGAnonymous, Baltimore, MDCustomer since Sep 2013
“I have worked with the Kaifer agency for over 25 years. In this day and age it is difficult to maintain relationships that long. Always very helpful in setting up our policies to our best fit. Quick to help us with a claim when our roof needed to be replaced after being damaged by a storm. ”