Customer Reviews
- WJBaltimore, MDCustomer since Oct 2021
“I just feel looked after and respected. My questions are answered to my satisfaction. ”
- BMAnonymous, Lancaster, PA
“Kaifer group has always been very responsive to our changing needs and been able to offer expert advice on the insurance offerings that are best for us.”
- GRCatonsville, MD
“I have been doing business with the Kaifer Insurance Group for over 35 years with Homeowners, Car, and Liability Insurance. They are knowledgeable. and extremely helpful when it comes to answering questions, modifying coverage, or helping with claims. Excellent service!!!”
- EBBaltimore, MD
“Always there when I need you. Dependable ”
- KCBaltimore, MD
“Good customer service. Quick response time. Availability to answer questions/concerns. ”
- ABAbingdon, MD
“Always there when we need them! No matter what the need is. ”
- LBAnonymous, Lutherville, MD
“Great customer service!”
- BRAnonymous, Lutherville, MD
“Wonderful to work with and very courteous and professional. All my dealings have been positive.”
- DWAnonymous, Reisterstown, MDCustomer since Jun 2012
“Well first I would like to say that at my Kaifer office Dottie is always helpful and so pleasant to speak with. She works with you no matter what you request or issue is. I feel that I get great customer service and that I get the best rates for my coverage.”
- SGAnonymous, Baltimore, MDCustomer since Jun 2013
“You’ve always been friendly, knowledgeable, and super responsive. You care about your customers, and it shows. ”
- RRBaltimore, MDCustomer since Mar 2022
“Took the time to come up with a better value than my current insurance”
- LVAnonymous, California, MDCustomer since Jan 2016
“Our interaction has been limited with respect to claims. The interactions that we have most of the time is change in policy, change in family life status which requires a policy change or just simply advice on where to go with our coverage. Our entire home/auto portfolio is with The Kaifer agency. What really demonstrated the quality of our team was when they spent days making sure a house we bought that was not able to be covered by Erie, was properly covered by a quality insurance company with a policy that fit our needs. That shows great understanding of what a family needs even if Erie/Kaifer Group can’t be part of the coverage. Help and dedication like that is an old school and sometimes more then often is a lost feature. I would highly recommend Erie and specifically The Kaifer Group for your future needs. ”
- CEAnnapolis, MDCustomer since Apr 2005
“Customer service is outstanding”
- GVAnonymous, Kingsville, MDCustomer since Feb 2022
“A pleasure to deal with from Start to finish. Very easy & great experience. ”
- MSAnonymous, Glen Arm, MDCustomer since Aug 2019
“Great pricing, questions answered and EXCELLENT CUSTOMORE SERVICE!!!”