Customer Reviews
- SEBel Air, MDCustomer since Nov 2021
“Fantastic customer service and there for my family when we need assistance! ”
- ACAnonymous, Linthicum, MD
“Responsive. Administrative Assistent is very knowageable. Outstanding customer service.”
- RMReisterstown, MDCustomer since Aug 1998
“Ready and willing to research ways to possibly reduce premiums as well as prompt service on claims along with recommended service providers. ”
- LFAnonymous, Baltimore, MD
“It never matters who picks up the phone at the office when I call, they are all willing to answer any and all of my questions. I’ve been with them since the 90’s and the customer service has not changed which I cannot say fir most businesses operating in today’s society. Kaifer Agency is the best. ”
- HBAnonymous, Nottingham, MDCustomer since Feb 1985
“We’ve had Erie Insurance through The Kaifer Agency for about 40 years. Our four adult kids also have Erie Insurance through the Kaifer Agency The agency has ALWAYS given us great service, explained our policies, and when needed, coordinated any claims that we had with Erie. ”
- CPLutherville Timonium, MD
“You have always been there for me. Been with you for many years and even if I just have a question, I always get a quick response”
- RSAnonymous, Owings Mills, MD
“Always available to answer questions and getting back with any anything we need promptly. Giving great advice. A pleasure to do business with!”
- MCAnonymous, Cockeysville, MD
“Always being there to help with even the smallest question.”
- JRCatonsville, MD
“I have corresponded lately with Debbie several times and she is very fast and efficient. I have been with Kaifer since 1991 I think and in the last few years I find customer service has become really good. ”
- DLAnonymous, Towson, MDCustomer since Jun 2021
“So far I’ve been blessed, so I’ve not had to file a claim, but whenever I’ve contacted Kaifer with general questions, my customer-service experience has always exceeded expectations. I switched from another insurer due to poor customer service, and the premiums were much higher for the same coverage than what I’m currently paying with Kaifer, for both auto and home. In addition, I’ve recommended Kaifer to some of my friends. ”
- CTAnonymous, Centreville, MD
“Debbie is the best !!!!”
- DDAnonymous, Parkville, MDCustomer since Aug 2021
“When I call, I get the sense the Kaifer’s represent me, not Erie. Worlds better than my previous rep and insurer, State Farm… ”
- RCForest Hill, MDCustomer since Feb 2022
“I enjoy having a personal relationship with my Insurance Agent. If and when the need arises, it’s good to know my name has a face with my Agent.”
- WKBel Air, MD
“For almost 37 years now, The Kaifer Agency been the ultimate in professional service, fair prices, wise advice, and has always gone to bat for me in every issue. Erie insurance has likewise been an exceptional company to deal with. ”
- CMAnonymous, Fallston, MD
“We have been clients for the last 20 years and would never think of going anywhere else.”