Customer Reviews
- HBHerbert B., Fallston, MDCustomer since Dec 2016
“I have confidence that you provide the best insurance program for me. I have been a satisfied customer since the 1970’s. When I call I always get informed answers and advice. Thank you Mark and Tim.”
- KDLutherville, MDCustomer since Jun 2019
“I have always had questions answered promptly, pleasantly and professionally. There was never a need to ask twice, or to doubt the response.”
- RBRichard B., Baltimore, MDCustomer since Jun 2012
“Thoughtful, quickly answer questions, you forsaw our sewer backing up and had already included the covering insurance. Extremely happy. Thank you!”
- LSLeo S., Baltimore, MDCustomer since Mar 2019
“Easy to work with”
- MJArnold, MDCustomer since Apr 2013
“Kaifer Agency has always been very professional and helpful with all our family’s insurance needs. They are now taking care of our kids as well. A delight to work with.”
- PWPeter W., Monkton, MDCustomer since May 2007
“Mark, in your office a real person almost ALWAYS answers the phone and any questions are answered immediately or within a very few minutes. You ‘guys’ are GREAT. Pete”
- MKMitchel K., Ellicott City, MDCustomer since Nov 2012
“You answer the phone and help the client in a friendly and prompt manner.
You make the caller feel like you are happy to have him/her as a client.” - AFBalto, MDCustomer since Jun 2019
“You have always answered any questions very quickly, and been good to work with.”
- LMLisa M., Silver Spring, MDCustomer since Mar 2009
“Debbie very responsive. So is mark. But it’s karen not lisa. ”
- TCTheresa C., Cockeysville, MDCustomer since Jun 2008
“Your company has always treated us with kindness, we will be customers forever. ”
- AMCatonsville, MDCustomer since Jan 2019
“Kaifer Insurance has the best customer service ever!!! ”
- SNStanton N., Lutherville, MDCustomer since Jan 2013
“When a problem did arise you handed it promptly and fairly. ”
- MJMary J., Nottingham, MDCustomer since Feb 2018
“I feel our insurance guy takes a vested interest in us. Already recommended you to my brother”
- WMWhite Hall, MDCustomer since Feb 2019
“Always there to answer any questions….”
- WMForest Hill, MDCustomer since Dec 2012
“Your organization has been very easy to deal with when questions arise. It may not always be the answer I want to hear (insurance is insurance !) but everyone I’ve talked to has been both honest and professional. Thanks Barbara Moran (William does not make the insurance calls or pay the bills)”