Customer Reviews
- JHHavre De Grace, MDCustomer since Mar 2019
“We’ve been Kaifer customers for 35 years and have always been extremely satisfied with the customer service and ease of dealing with the Kaifer team. They are great at taking care of our requests and claims and take all the hassle out of dealing with the insurance company. Highly recommended! ”
- PLAnonymous, Cockeysville, MDCustomer since Oct 2019
“Quickly responsive to questions.”
- MAAnonymous, Cockeysville, MDCustomer since Mar 2018
“Always helpful. Always friendly and proactive. A well run company with family values placed first.”
- MAAnonymous, Frederick, MDCustomer since Dec 1985
“Anytime I call with a question or change, you all are right on it and get me what I need.”
- GBPhoenix, MDCustomer since Oct 2017
“You are there when we need answers. Always professional and polite.”
- RBAnonymous, Shrewsbury, PACustomer since Dec 2009
“quick response to questions and friendly service. I have been with Erie since I was 16 am now 78. My vehicles and home are insured by Erie as well as my two daughters and son’s cars and homes.”
- JPAnonymous, Shady Side, MDCustomer since Jan 2013
“Always there when needed…..no answering machine”
- GSCockeysville, MDCustomer since May 2015
“Efficient service – knowledgeable staff!”
- RMAnonymous, Westminster, MDCustomer since Apr 2017
“I always get fast, friendly help when I have a question or concern. I feel you value me as a customer.”
- MWAnonymous, McHenry, MDCustomer since Nov 2004
“While working in insurance I wanted to change carriers. I stopped at a major carriers office and spoke to their investigative staff to learn who they were insured with. Seven of them said they were with Erie and recommended the Kaifer Agency. I contacted Kaifer and found they were an exceptional company. They provided me with guidance on what insurance I should have and the reasons they felt it was in my best interest to have the coverages. Since my first meeting with them they have always informed me of new products and have handled all of my insurance needs in a prompt professional manor. I believe this agency is a credit to the insurance industry and the community. I have recommended them to friends and neighbors who all feel the same as I do about the quality of their work”
- LTAnonymous, Owings Mills, MDCustomer since May 2019
“I love that no matter who answers the phone, I am immediately recognized. Everyone there is familiar with my policies and can immediately access my file to answer my questions. I love that Tim and Mark and others in the office are available to me via email as well as by phone. And I love how frank and honest your agency has been in helping me assess whether to file a claim or not. Since I have lived in Maryland, almost twenty years now, Kaifer has been my only insurance agency. I don’t want that to ever change!”
- KKPasadena, MDCustomer since Dec 2018
“Fortunately, we have not had to use our insurance for many claims. In those rare situations, the Kaifer group was responsive, efficient and customer focused. ”
- MBAnonymous, Cockeysville, MDCustomer since Jan 2004
“Like a GREAT neighbor! Erie is there when you need it most!”
- JCAnonymous, Sparrows Point, MDCustomer since Sep 2014
“You guys answer the phone. Not some damn automated system. I hate them with a passion.”
- JGCurtis Bay, MDCustomer since Jan 2004
“Great Company
Great Service
Great Rates”