Customer Reviews
- KGBel Air, MDCustomer since Apr 2010
“Very helpful and easy to get information.
” - RRAnonymous, Freeland, MDCustomer since Aug 2014
“I had my son switch from Allstate to Erie. As I did in 2014.
He was delighted with your response, Erie prices/value, and for questions that he had over the last year.
” - LSFinksburg, MDCustomer since Jul 2009
“Always a friendly voice answering the phone, everyone is very helpful, and makes every effort to provide the best insurance at the most reasonable rate. It is a pleasure doing business with Kafer Insurance.”
- AQAnonymous, Baltimore, MDCustomer since Feb 2015
“Long term relationship, honest feedback, good advice.”
- LVAnonymous, California, MDCustomer since Oct 2018
“Very flexible and always available. They have worked very well accommodating our diverse needs for all of our insurance and has stayed on the top of changes that should be made to benefit us and getting all the necessary paperwork to us in short time frames when family status/needs have occurred and then following up to ensure as the customer we are satisfied. We have been with the same agent for over 30+ years. That time frame dates back to my parents when I was young and moved onto me as an adult. ”
- LLBaltimore, MDCustomer since Dec 2018
“Personal service ”
- JSAnonymous, Towson, MDCustomer since Feb 2018
“Great customer service. Compares apples to apples. No gimmicks on trying to reduce policy premiums by increasing deductibles. Everyone hates paying and buying insurance. but at least you know your needs are addressed with you best interests. ”
- NYAnnapolis, MDCustomer since Feb 2016
“Mark and his team at Erie Insurance have provided excellent service and coverage to my family for auto and residential needs. They are highly responsive and are willing to discuss the best way forward. ”
- WMOdenton, MDCustomer since Jun 2014
“Can call and ask specific questions for specific issues.”
- DLAnonymous, Balto, MDCustomer since Dec 2008
“I haven’t had to make many claims over the years, but when I have you all have been very easy to deal with. Very good customer service!”
- LRAnonymous, Baltimore, MDCustomer since Dec 2014
“ Always treated as if I am their only client. They are kind, professional and helpful but most important they are honest ”
- AMAnonymous, Ijamsville, MDCustomer since Nov 2012
“I have been with Kaifer for decades. They are always eager to help and are very honest.
” - GGTimonium, MDCustomer since Oct 1989
“I’ve always been satisfied with the service and the response time. I was hit last week and already have the appraisal and have scheduled the repairs and the loaner car. Everyone I have dealt with has been helpful.”
- GMAnonymous, Annapolis, MDCustomer since Jun 2007
“I have been a client of the Kaifer family since 1980. Wonderful service and always great
advice for me or my clients.George Matthews CPA”
- EBAnonymous, Elkridge, MDCustomer since Mar 2015
“Always there to answer my questions!!!”