Customer Reviews
- ESTimonium, MDCustomer since Feb 2017
“1 – ease of working with agent and staff 2 – easy to make appointments to see Mark 3 – provides flexibility to stop by office to ask a question.”
- ASAnonymous, Forest Hill, MDCustomer since Jun 2016
“Always a live person who can answers my questions. Always get it right, never seems like I am bothering you. The person I almost always talk to is terrific ( Debbie I think?). ”
- SEAnonymous, Darlington, MDCustomer since Aug 2016
“Always prompt in response answering any question or concern that I have- ”
- AMCatonsville, MDCustomer since Jan 2019
“You guys are awesome!! When I bought a new car a few years back the staff at Kaifer’s walked me thru the process. Same great help when I bought my home and when I had questions on my policy. It gives me a great feeling knowing you are always there. ”
- MAHunt Valley, MDCustomer since Feb 2018
“Easy to work with. Always answers the phone.”
- BBBaltimore, MDCustomer since Jan 2013
“my family has been with Kaifer Insurance for over 25 years and had excellent customer service”
- LLAnonymous, Parkville, MDCustomer since Feb 2013
“Excellent customer service, very personable. ”
- ABAbingdon, MDCustomer since Jan 2009
“I’ve been with you guys since I was 16 you have always been there to answer questions and help with any issues or concerns me or my family may have. ”
- CLAnonymous, Bowie, MDCustomer since Aug 2019
“ I have had Erie Insurance for 52 years, since turning 16 and being on my parents’ Erie policy to owning our own policy up to and including now. Any question I may have, I can always call and get an appropriate and courteous answer from my agent, Kaifer Insurance.. Both my auto and truck are insured with Erie as well as my home. Kaifer Insurance has been my agent since moving to Maryland in 1987 and have provided me with quick and no-hassle claim processing service throughout the years.”
- RBBaltimore, MDCustomer since Jul 2002
“Always very cordial when I call in. Always have an answer when I call in.”
- CWAnonymous, Nottingham, MDCustomer since Jun 2019
“Kudos to Kaifer Insurance Group! Debbie Barbieri at Kaifer made my transition to their insurance group a very smooth one. She was very informative from the beginning about timelines and all the different policies they had to offer. I received my quote quickly and all of my questions were answered in a very timely fashion. Thanks again for your AMAZING customer service!”
- DLAnonymous, Phoenix, MDCustomer since Nov 2012
“I have been with Kaifer Insurance Group for several years. They are prompt, courteous and reactive to any insurance needs I’ve had.
My daughter just bought a home and I referred her to Kaifer.” - RMAnonymous, Baltimore, MDCustomer since Jul 2008
“I like the insurance company and they are very helpful. Also I know the family.”
- KGBel Air, MDCustomer since Apr 2010
“Very helpful and easy to get information.
” - RRAnonymous, Freeland, MDCustomer since Aug 2014
“I had my son switch from Allstate to Erie. As I did in 2014.
He was delighted with your response, Erie prices/value, and for questions that he had over the last year.
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