Customer Reviews
- LTAnonymous, Owings Mills, MDCustomer since May 2019
“I have trusted the Kaifer family and their congenial staff with my home and auto insurance needs for all the twenty years I’ve lived in Maryland. Every time I’ve had a question, they’ve checked to make sure I am paying the lowest rate possible on my plans. Every time I’ve wanted to submit a claim, they’ve been frank with me about whether a claim is the wisest choice given the circumstances. Every time I have submitted a claim, the process (inspections or photographs, paperwork, estimates, and payout), has been prompt, speedy, courteous and professional. I would recommend Kaifer Insurance to anyone.”
- JHForest Hill, MDCustomer since Feb 2019
“Friendly and attentive customer service.”
- LBAnonymous, Pasadena, MDCustomer since Sep 2019
“Have been with Kaifer Agency and Erie Insurance longer than I can remember. Good to excellent service—–no complaints.”
- ABAnonymous, Cockeysville, MDCustomer since Oct 2019
“Truly outstanding. With multiple policies, and multiple employee encounters – always a pleasure. Highly satisfied!!”
- CBReisterstown, MDCustomer since Jan 2017
“When realising I wasn’t getting the right discount, my account was quickly credited.”
- JDBaltimore, MDCustomer since Jun 2019
“Very knowledgeable and informative- the assistance is always appreciated. ”
- AWAnonymous, Laurel, MDCustomer since May 2012
“If I have a question I always get an immediate and knowledgeable response. I feel confident that you are on top of my insurance needs. I am very comfortable and confident with our relationship. I was concerned that when Tim retired, the quality of customer service would suffer. However, I see no indication of fall off. Keep up the good work.”
- MDAnonymous, Baltimore, MDCustomer since Jan 2019
“When I call you are there. Hopefully I never need to call”
- AMAnonymous, Baltimore, MDCustomer since Mar 2010
“Always available to answer my questions”
- LKTimonium, MDCustomer since Oct 2009
“always available for questions. Friendly and helpful staff.”
- KDLutherville, MDCustomer since Jun 2019
“Any questions have always been treated promptly and professionally. Advice has been in our best interests.”
- MJAnonymous, Arnold, MDCustomer since Apr 2013
“Mark your company is very helpful and professional at all times. We have been a customer for over 30 years. Thanks.”
- RBAnonymous, Baltimore, MDCustomer since Jun 2012
“You offer great insurance coverage at a great price.
You added flood insurance to our homeowners police, and we had a sewer back up that was covered!
The few times I have called with a question, the person I spoke with was friendly, professional, knowledgeable, quick with an answer.Thank you!”
- DPAnonymous, Woodbine, MDCustomer since Oct 2015
“Consistently responsive and professional over the 30 years you have been my insurance provider ”
- MKAnonymous, Ellicott City, MDCustomer since Nov 2012
“The entire staff makes me feel like they want to speak to me and they treat me like a real person.”