Customer Reviews
- KGAnonymous, Perry Hall, MDCustomer since Aug 2013
“Personal service, being available when needed.”
- GMAnonymous, Annapolis, MDCustomer since Jun 2007
“Always very responsive”
- JDAnonymous, Baltimore, MDCustomer since Mar 2019
“All phone calls are answered promptly, pleasantly and correctly. Ten years ago I was 50+miles from home when I had an accident that forced me to get a rental to continue my trip. I called Mark and he identified the closest car rental agency, arranged for my wife and me to be picked up and taken to the agency to rent a car and helped identify a company that could tow my car back to Baltimore to be repaired. One call solved all of my problems.”
- EPAnonymous, Baltimore, MDCustomer since Feb 2012
“Great customer service all around. Cheers, -Eugene ”
- MPTimonium, MDCustomer since Oct 2019
“Basically, you do what you need to do for us-policy holders- and keep us informed, yet do not harass. You are there when we need you. ”
- NMAnonymous, Towson, MDCustomer since Dec 2014
“The service provided by Mark and Debbie and always timely and thorough. They always take time and answer ALL of my questions. I would not think twice referring family or friends to the Kaifer Insurance Group!”
- AWTimonium, MDCustomer since Oct 2019
“I’ve been with Kaifer since about 1985. Any claims I have had were handled promptly, and very fairly. AND they didn’t trigger a rate increase. Your rates are the best; I’ve checked others from time to time; no reason to even consider leaving.”
- CGAnonymous, Timonium, MDCustomer since Dec 2015
“Great staff and always there to help if needed”
- JRAnonymous, Chestertown, MDCustomer since Aug 2017
“I can not remember how long I have used the Kaifer Insurance Group, probable 40 or 50 years and there service has always been great. Every time I have had and incident or a question they have always responded quickly with efficiently and curtesy. A well organized company. ”
- JCBaltimore, MDCustomer since Apr 2009
“Great customer service”
- HJBaltimore, MDCustomer since Oct 1986
“You provided great feedback and great rates for my husband who was new to your plan
” - DGSparks, MDCustomer since Nov 2019
“Very responsive. Felt as though you were advising me as t what was in my best interest ”
- SCHampstead, MDCustomer since Oct 2004
“Your office is always so helpful, friendly and gives me advice on different things I may be looking at. ”
- DWAnonymous, Reisterstown, MDCustomer since Jun 2012
“I am very happy with Eric insurance, I never have a problem when I call with questions or concerns; everyone is helpful and knowledgeable about my coverage and I really appreciate that. Great job you all do. Thank You.”
- JRAnonymous, Randallstown, MDCustomer since Jan 2018
“you were always there whenI needed you. No matter how small the question/concern was. Thank you.”