Customer Reviews
- SHSparrows Point, MDCustomer since Feb 2008
“Customer service continues to be top notch!”
- DHAnonymous, Aberdeen, MDCustomer since Aug 2019
“Very responsive and always available.”
- LLAnonymous, Baltimore, MDCustomer since Apr 2019
“Very good service and prompt answer when i call my agent and many more!”
- MEAnonymous, Parkville, MDCustomer since Dec 2013
“Your prices can’t be beat and your customer service is outstanding!!!”
- PKAnonymous, New Freedom, PACustomer since Sep 2019
“Great service and price.”
- EBAnonymous, Elkridge, MDCustomer since Mar 2015
“Great job at presenting options and proper coverage!”
- RBAnonymous, Baltimore, MDCustomer since Jun 2012
“I have never been put in v/m when calling my Agent(s). I get offers for one or the other of my coverages weekly. They go in the recycle bin. I look for service and coverage. To sacrifice my family or possessions over pennies is not my idea of of a “good deal”. Thanks to Kaifer for making us comfortable in this changing world.”
- RGOwings Mills, MDCustomer since Oct 2013
“Always prompt at responding to inquiries”
- RPAnonymous, Joppa, MDCustomer since Nov 2019
“I recommend the Kaifer Agency all the time , not everyone has a great driving record, so it’s not always a good fit”
- MMColumbia, MDCustomer since Dec 2012
“Caring customer service and help when we need it. Debbie is always fantastic, patient and helpful. Tim and Mark will go above and beyond to make sure your needs are met and questions answered.”
- LCBaltimore, MDCustomer since Nov 2009
“Mark and Debbie are very responsive; we feel confident our best interests are being met. Fortunately, we don’t need them very often but when we do, they are right on it.”
- DTAnonymous, Baldwin, MDCustomer since Jun 2019
“Your firm has always been very responsive to questions and the occasional claims over the years. Everyone is pleasant and professional. I also believe Erie is the best insurance company in the country and our relationship has always been fair, open and honest which is refreshing in this day and age.”
- KZBaltimore, MDCustomer since Mar 2016
“Your customer service has always been great! ”
- ABAnonymous, Cockeysville, MDCustomer since Jan 2013
“Mark and his team are extremely knowledgeable about the insurance products they sell, and they provide excellent customer service. Debbie recently did an excellent job helping me update my coverages. I have recommended the Kaifer Group in the past, and will continue to do so. ”
- GSBaltimore, MDCustomer since Feb 2019
“Very helpful; good value and service.”