Customer Reviews
- RCBaltimore, MDCustomer since Aug 2017
“”You have always been very responsive answering my questions and finding the right solutions:.
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- RSAnonymous, Owings Mills, MDCustomer since Jun 2012
“Always very friendly, professional and responsive. Extremely helpful and informative team, understanding and explaining coverage and options. ”
- LGHunt Valley, MDCustomer since Oct 2019
“We usually have multiple changes to our auto policy throughout the year, and the agency has always been helpful in processing these changes and answering questions.”
- AMAnonymous, Ijamsville, MDCustomer since Nov 2012
“You always answer my questions in a very timely manner.”
- CLBowie, MDCustomer since Aug 2019
“You are always helpful in claim questions and very professional.”
- TBAnonymous, Timonium, MDCustomer since Feb 2004
“After over a 20+ year relationship, I can say with complete confidence that Kaifer Insurance is capable of providing consistently superior 5-Star service – combining responsive, competent expertise with an ‘appreciate-your-business’ attitude from always friendly and down to Earth folks.”
- AKAnonymous, Lutherville, MDCustomer since Jun 2019
“Your agency and Erie Insurance have always been kind and caring when we have needed you. Also, you have always provided prompt service. We are happy with our payment plan as well. Thank you!”
- PEBel Air, MDCustomer since Jun 2019
“Very responsive team who explain everything in detail, and try to get the best value for your money in the policies they provide. Claims are very easy and straightforward, are paid quickly, and take very little effort on the part of the policyholder.”
- JMBaltimore, MDCustomer since Dec 2007
“Calls to the agency are courteously and effectively serviced and resolved.”
- ELAnonymous, Brooklandville, MDCustomer since Apr 2012
“It’s steve. Polite & always responsive”
- REAnonymous, Lutherville, MDCustomer since Oct 2009
“Always responsive to any questions that I have.”
- JBAnonymous, Freeland, MDCustomer since Jan 2017
“Understanding insurance and the components of insurance can be challenging for those of us not in the business. Anytime that I had a question or concern the folks at Kaifer Insurance were there to assist.”
- CCCatonsville, MDCustomer since Feb 2017
“Service always feels personalized and fair”
- JLPylesville, MDCustomer since Apr 2009
“I’ve always received great customer service. As far as exactly what they did right … well in this part of my life the fact that nothing has blown up (insurance wise) is proof that The Kaifer Agency is doing right. That’s a great testimony to them. If I’m not having any issues to discuss then Kaifer is doing their job and that’s not something you can say about many service organizations in today’s world. I’ve been a Kaifer Agency customer of over 30 years. I think that says it all.
” - THAnonymous, Ellicott City, MDCustomer since Jan 2020
“I’ve been with Kaifer since the 1990’s and have received excellent service and knowledgeable insurance advice. This agency is top-notch.”