Customer Reviews
- NPAnonymous, Parkville, MDCustomer since Mar 2011
“You guys are always helpful. Always help me find what I need even if it’s not the cheapest or easiest option. I have all of my policies through you!”
- LTAnonymous, Owings Mills, MDCustomer since May 2021
“The Kaifer family and their wonderful staff has been taking care of my home and vehicle insurance needs for as long as I’ve lived in the state of Maryland. No matter who answers the phone when I call, they know my name and have my policy number in front of them before I can offer to say it. They have always been frank with me about the best way to proceed with any potential claim, and they are prompt and reliable. If they say they are going to find out something for me, they get back to me quickly with an answer.”
- PCTimonium, MDCustomer since Aug 2013
“Deb in your office is very helpful and responds very timely. Also, rates and fees remain competitive.”
- TWAnonymous, Felton, PACustomer since Jul 2013
“Exceptional customer service, always helpful and available, helpful in cost savings”
- AHAnonymous, Carlisle, PACustomer since Jan 2017
“Patrick explained all the options of my home owners insurance and car insurance in terms that I understood and answered all my questions. Being a first time home buyer he made the process of getting insurance coverage less stressful. ”
- KGAnonymous, Perry Hall, MDCustomer since Apr 2021
“Mark was fantastic while setting up and handling our new homeowners and vehicle insurance policies! Effortless on our end, the experience was 5-star! ”
- JDOwings Mills, MDCustomer since Mar 2021
“Mark walked me through the process and was incredibly helpful every step of the way. He saved me a significant amount of money on a policy with better coverage than my old one. It was a crazy quick turnaround, too!”
- AWAnonymous, Laurel, MDCustomer since May 2012
“I don’t often have a question or a problem with my insurance issues, but when I do I get an immediate response. That’s why I have been with Kaifer for over 40 years.”
- HBAnonymous, Fallston, MDCustomer since Dec 2016
“I always appreciate the very prompt response to my questions and document requests. Your agency knows how to do things the right way’”
- LCStewartstown, PACustomer since Jul 2021
“Whenever we call with a question we always find the person we speak to to be knowlegable and friendly. We have been treated fairly by Erie when we do make a claim.”
- RVAnonymous, Sykesville, MDCustomer since Mar 2014
“ The Kaifer Insurance Group has been a reliable, honest and consistent source of security for my family and me. The fact that we don’t have to worry about coverages and surprises, as we have seen others have to do with other companies, has been a tremendous source of comfort to us. Richard Vatz. ”
- JOAnonymous, Parkton, MDCustomer since Jul 2021
“Your office staff has always been knowledgeable, responsive and friendly. When I have a question or concern I have all ways gotten a quick and honest response. Much appreciated.”
- AMAnonymous, Baltimore, MDCustomer since Mar 2010
“This team looks out for the customer. Excellent customer service!!”
- RMAnonymous, Potomac, MDCustomer since Dec 2009
“There when we need you, especially Debbie!”
- GSAnonymous, Shady Side, MDCustomer since Aug 2013
“Professional service done quickly, and efficiently.”