Customer Reviews
- AZJoppa, MDCustomer since Mar 2015
“Great service with great people”
- WFBel Air, MDCustomer since Jun 2021
“My husband and I were very happy with the quick response whenever we had questions about the policy we were considering. Our premiums were approximately $400 cheaper than our previous insurance company premiums. It’s been a pleasure doing business with the Kaifer Insurance Group.”
- GBAnonymous, Arbutus, MDCustomer since Jun 2017
“Always responsive and thorough ”
- JEAnonymous, Ellicott City, MDCustomer since Nov 1994
“This is a family business that is highly professional, friendly and very attentive to their clients. All of our contacts received an immediate response and were acted on appropriately whether it was an emergency or not. They are experienced and knowledgeable about all aspects of insurance and have always given us expert service. ”
- JSAnonymous, Hampstead, MDCustomer since Mar 2017
“All of the representatives are courteous, knowledgeable and helpful. I feel confident in the services provided and the equitable value of Erie insurance.”
- DCAnonymous, Lutherville, MDCustomer since Jan 2004
“Always very responsive! You keep clients informed. Great staff!”
- JTReisterstown, MDCustomer since Jun 2021
“I have dealt with this agency for many years, both for personal and professional insurance needs. Everyone has always been so professional and great to deal with. They give great customer service, and I have complete confidence in their expertise!”
- DWAnonymous, Owings Mills, MDCustomer since Mar 2012
“Someone is always available to help resolve issues that come up. Service is friendly, timely and competent.”
- THSykesville, MDCustomer since Apr 2021
“Debbie is excellent. Friendly, knowledgable efficient, and very professional. Always a pleasure to speak with her andn everyone else at the Kaifer Agency.”
- HJBaltimore, MDCustomer since Oct 1986
“Your business has always been very helpful and professional. I never get computer voices. I’m never put on hold for long periods of time. I always get my questions answered.”
- JPAnonymous, Lutherville, MDCustomer since Aug 2010
“whenever I call everyone is courteous and takes care of whatever questions I have. But the most important thing in addition to that is that you offer a true service you talk to us about my policy and you bring things to our attention about the services that you offer. And that’s why I refer you. You talk to my father because he noticed that they had Jewelry on their homeowners and ask them when the last time they had the jewelry appraised and recommended that they have it appraised. My father did that found out that the jewelry had up appreciate it and he was now under insured and it wasn’t that much to get the proper coverage. That’s real service. And the pricing is exceptionally fair for your policies.”
- CBOlney, MDCustomer since Aug 2012
“I get excellent customer service from every person I encounter. Staff and agents are knowledgeable and return calls promptly.”
- LABaltimore, MDCustomer since Jan 2004
“I have always felt taken care of by your team. They always are compassionate, knowledgeable about the situation and always willing to help in any way. They all go above and beyond the call of duty and I thank you.”
- GRTowson, MDCustomer since Mar 1989
“Debbie is the best. Always answered all my questions. ”
- RGAnonymous, Westminster, MDCustomer since Mar 2021
“You are always there for us and we rely on your knowledge of situations to make sure we are covered and protected. Thank you for all you do!”