Customer Testimonials
- KBAnonymous, White Hall, MDCustomer since Mar 2015
“The BIGGEST is the communication. Love it when your call is important no matter what the reason for the call is small or BIG. Thank you for always being there …KB”
- HGAnonymous, Baltimore, MDCustomer since Sep 2013
“I have worked with the Kaifer agency for over 25 years. In this day and age it is difficult to maintain relationships that long. Always very helpful in setting up our policies to our best fit. Quick to help us with a claim when our roof needed to be replaced after being damaged by a storm. ”
- JSHampstead, MDCustomer since Mar 2017
“The Kaifer Insurance group is always courteous, helpful and timely on any issue.”
- GBAnonymous, Arbutus, MDCustomer since Jun 2017
“Always available with good information. Always ready to help”
- JTReisterstown, MDCustomer since Jun 2021
“Every time I contact the Kaifer agency I get very friendly and professional service by people who give me the information I need. This is a first-rate insurance agency in every way! ”
- JTNew Market, MDCustomer since Jul 2004
“Listen to customer and make no excuses if the customer is dis-satisfied. Take the time to explain any misunderstanding between client and agent”
- DWAnonymous, Owings Mills, MDCustomer since Mar 2012
“Always available. Always helpful in resolving issues”
- CWPasadena, MDCustomer since Mar 2017
“I love Erie ins..they’ve all been helped me anytime I need information or when I had an accident that wasn’t my fault…they had a rental car set up the next day.
Great friendly service.” - GMAnonymous, Annapolis, MDCustomer since Jun 2007
“Great customer service
Been a client since 1980” - THSykesville, MDCustomer since Apr 2021
“Excellent customer service and always a good experience. Everyone is hands on, knowledgable, and helpful. Keep up with the great teamwork and attention to client needs. Thanks ”
- KBAnonymous, Sparks, MDCustomer since Dec 2009
“Both the Kaifer agency and Erie insurance are just wonderful to deal with!”
- HJBaltimore, MDCustomer since Oct 1986
“I love when I can call your office and pay my bill quickly over the phone
Always prompt, courteous service. ” - PPAnonymous, Perry Hall, MDCustomer since Oct 2016
“Unmatched customer service ”
- DWAnonymous, Reisterstown, MDCustomer since Jun 2012
“I have always had a great experience with this agency, every time I call with any request I am helped right away and my issues are addressed with care and consideration. Even if my policy had to be re evaluated it has been worked out for me. Thanks for great service.”
- VBAnonymous, Owings Mills, MDCustomer since Feb 2017
“Always responds to calls in timely matter. Staff courteous and knowledgeable.”