Customer Testimonials
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- LFLawrence F., Baltimore, MD
“It never matters who picks up the phone at the office when I call, they are all willing to answer any and all of my questions. I’ve been with them since the 90’s and the customer service has not changed which I cannot say fir most businesses operating in today’s society. Kaifer Agency is the best. ”
- HBHoward B., Nottingham, MDCustomer since Feb 1985
“We’ve had Erie Insurance through The Kaifer Agency for about 40 years. Our four adult kids also have Erie Insurance through the Kaifer Agency The agency has ALWAYS given us great service, explained our policies, and when needed, coordinated any claims that we had with Erie. ”
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- DLDeborah L., Towson, MDCustomer since Jun 2021
“So far I’ve been blessed, so I’ve not had to file a claim, but whenever I’ve contacted Kaifer with general questions, my customer-service experience has always exceeded expectations. I switched from another insurer due to poor customer service, and the premiums were much higher for the same coverage than what I’m currently paying with Kaifer, for both auto and home. In addition, I’ve recommended Kaifer to some of my friends. ”
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