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Home > About Us > Customer Testimonials

Customer Testimonials

Rated 5 out of 5 based on 29 rated reviews.

SR
Sylvan R., Owings Mills, MDCustomer since Dec 2022
“I have received excellent service on all of my issues and questions. Although I am a new client, I have been very impressed with the professional services received.”
RM
Robert M., Baltimore, MDCustomer since Nov 2004
“Your attention to the questions/concerns of your clients is a priority. Your staff is attentive and efficient. I appreciate those qualities.”
HB
Howard B., Nottingham, MDCustomer since Feb 1985
“Personal service by your agency staff and satisfaction with Erie handling my insurance needs and that of my 4 kids and their families. ”
SC
Stephen C., Nottingham, MDCustomer since Jul 2015
“KIG gives you that hometown feeling and not “just a number.” They are very responsive and cater to your every need. Also, their pricing is amazingly cost effective. ”
JT
Josh T., North Beach, MDCustomer since Apr 2015
“Great customer service and very responsive. Mark and his team have always looked out for our business and family by providing the best insurance options to us. Highly recommend!!!”
EK
New Freedom, PACustomer since Jan 2022
“The staff @ Kaifer insurance company have helped me navigate many recent life challenges. Dottie & Deb in particular have advised & updated my insurance policies multiple times during this past year. Dottie & Deb are knowledgeable, efficient, kind and compassionate. I know if I have any questions or concerns they will respond to my emails or calls in a timely manner. The Kaifer insurance staff give me a sense of confidence that if I needed their help with any of my insurance policies or needed to make a claim, they would be there for me & my family. ”
MB
Michael B., Shellsburg, PACustomer since Sep 2013
“We have always been satisfied with Kaifer Insurance Group. They respond promptly to any problem we have. We trust them and know they will always treat us fairly. That is why we have such a long term relationship.”
EE
Edmond E., North East, MDCustomer since Jul 2014
“The KIG team always are super responsive and advise the best options for the scenarios that come up. They provide all my insurance needs at a great cost with class leading coverages.

Thanks team”
TH
Timothy H., Sykesville, MDCustomer since Apr 2022
“Debbie in your office is the best. Always very pleasant, professional, efficient, and provides requested information or help. ”
SB
Stephen B., Towson, MDCustomer since Apr 2005
“I have been dealing with the Kaifer Group for over 4 decades for one main reason – – I always get prompt and professional advice. They are a quality organization !”
AD
Andrew D., Cockeysville, MDCustomer since Jun 2013
“Debbie is worth her weight in gold. She consistently provides excellent customer service, and I hope that her efforts are both recognized and adequately rewarded. ”
AC
Aj C., Annapolis, MDCustomer since Nov 2022
“There is nothing better than having a relationship with an individual that can answer all the questions that you may have. ”
KK
Pasadena, MDCustomer since Apr 2022
“The Kaifer Agency is always customer focused, friendly, and a pleasure to work with.”
AM
Catonsville, MDCustomer since Mar 2022
“Kaifer Insurance Group is always there to answer any questions or concerns I may have. The staff is extremely helpful and friendly.”
SG
Sharon G., Perry Hall, MDCustomer since Feb 2012
“Always helpful and immediately knowledgeable regarding every aspect of insurance. My relatives and I have been with Tim, Mark and Debbie for over 20 years. They go the extra mile in helping me whenever a crisis arrives and I have definitely had a few. ”

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Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review

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The Kaifer Insurance Group

120 Cockeysville Road
Suite 100
Cockeysville, Maryland 21030

Phone: (410) 584-7610

Fax: (410) 584-7614

Mon-Fri: 9:00am-5:00pm
Sat-Sun: Closed

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The Kaifer Insurance Group Provides auto, home, life, and business insurance to all of Maryland, Pennsylvania, Virginia, and DC.

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